Negative feedback is often a blessing in disguise! There’s no need to fear it after you take this Course. These strategies will help you maintain a positive reputation for your business and show you have outstanding customer service. Our response formulas and templates for replying to negative reviews have been proven to turn negative reviewers into happy, returning customer, advocates for your business, or your best secret shoppers who can help you improve your customer experience for everyone.
Seven years of testing social media marketing, creating ads, writing email newsletters, and analyzing sales has taught Danielle the marketing techniques that work to increase sales for any small business, particularly those selling reservations, tickets, products, or collecting new customer requests online. Working with both first-time small business owners and experienced franchisees with multiple locations all over the U.S. has exposed Danielle to the wide variety of marketing challenges that small business owners face. Danielle now shares her proven marketing strategies with those who are ready to learn how to replicate others' success for themselves.